A chatbot can be defined as an interactive application that
utilizes the artificial intelligence and a set of rules to interact with humans
using the textual conversation process. It assists the users in various
sectors. Healthcare sector has been an attractive industry for the companies
developing chatbot applications for clinicians and patients. The global
healthcare chatbots market is expected to rise from its initial estimated
value of USD 122.0 million in 2018 to an estimated value of USD 542.3 million
by 2026 registering a CAGR of 20.5% in the forecast period of 2019-2026. Key
players profiled in this report are: HealthTap, Inc., Anboto, Sensely,
Buoy Health, Inc., Infermedica, Babylon, Baidu, Inc., Ada Health GmbH, PACT
Care BV, Woebot, GYANT.COM, Inc., Creative Virtual, Your.MD, Synthetix Ltd.,
Next IT Corp., CX Company, Inbenta Technologies Inc., eGain, Nuance
Communications, Inc. and eCreations.
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Market Drivers:
·
Rising demand for virtual health assistance is a
major factor leading to industry growth
·
Constant innovations and technological
developments in the industry will act as a major market driver
Market Restraints:
·
Increasing concerns related to data privacy is
acting as a major restraint for the market
·
Lack of knowledge for chatbot development will
also hamper the market demand
Competitive Analysis:
Global Healthcare Chatbots Market
The global healthcare chatbots market is highly fragmented
and the major players have used various strategies such as new product
launches, expansions, agreements, joint ventures, partnerships, acquisitions,
and others to increase their footprints in this market. The report includes
market shares of healthcare chatbots market for global, Europe, North America,
Asia Pacific, South America and Middle East & Africa.
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Segmentation: Global Healthcare
Chatbots Market
·
Global Healthcare Chatbots Market By Component
(Software, Service)
·
Deployment Model (On-premise Model, Cloud-based
Model)
·
Application (Diagnosis & medical aid,
Appointment scheduling)
·
End-User (Patients, Healthcare Providers,
Insurance Companies, Others)
·
Geography (North America, South America, Europe,
Asia-Pacific, Middle East and Africa) – Industry Trends & Forecast to 2026
Key Developments in
the Market:
·
In June, 2018, Bupa entered into a strategic
partnership with Babylon to offer artificial intelligence powered health
services to its corporate clients. This strategy would help the company to
enhance its customer base.
·
In July, 2017, Baidu acquired Kitt.ai to provide
developers a platform for building chatbots based on NLP and AI technology.
This would help in the development of the company and also would expand their
customer base
Reasons to Purchase
this Report:
·
Current and future of global healthcare chatbots
market outlook in the developed and emerging markets
·
The segment that is expected to dominate the
market as well as the segment which holds highest CAGR in the forecast period
·
Regions/Countries that are expected to witness
the fastest growth rates during the forecast period
·
The latest developments, market shares, and
strategies that are employed by the major market players
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